Dear Mr. Bailey,
My sister, brother and I want to thank you and [your team] for the excellent lease you made for us while keeping costs down.
[redacted] assessment of a difficult situation was right on target and his approach to dealing with this situation was perfect.
I also want to thank you both for your kindness and understanding in your dealings with me. The [redacted] family is grateful to you for being what you are.
Wishing you all the best in the New Year.
Very truly yours,
Owner – Manager
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