“My wife … and I wish to extend our most profound thanks to you and your firm for the excellent service you provided while resolving the issues we had with our new landlord.”
Dear Adam,
My wife, Bryn. and I wish to extend our most profound thanks to you and your firm for the excellent service you provided while resolving the issues we had with our new landlord.
We have absolutely no doubt that the tenacity and focus of your firm made the difference in getting the many problems in our building resolved quickly, and most importantly, safely.
Bryn and I feel the settlement you negotiated is extremely fair, and we are very pleased. (Now, we can relax and concentrate on the happy arrival of our new baby in peace. Thank you!)
I know this was a tough one — plenty of headaches all around — but you really kept your cool, and we appreciate that.
Please pass our many thanks on to your staff for all their hard work.
Regards,
Jim and Bryn Heathman
New York City