I am not sure if you are the right person to send this email, so if you are not please make sure it gets to the right people.
Everyone was truly impressed with the professionalism that was demonstrated by Carly at this trying closing. She was calm, patient, polite, knowledgeable and never gave up on the goal to get it closed. To say she went above and beyond is an understatement. She is an exemplary lawyer and represents your firm well.
I never every write these types of emails, I close and forget, but she deserves to be recognized, and I thought you would like to know!